Privacy policy

Effective Date: May 14, 2026

Welcome to penguinemarketing.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Business Information

Website Name: penguinemarketing.com
Business Category: Fashion
GST Number: 19AQYPB9358E1Z7

Registered Address:
MURALI, PARA-BAISHALI,
POST OFFICE - BAMANGACHI,
P.S. - DUTTAPUKUR,
G.P. - CHHOTOJAGULIA,
BARASAT, GARAM SANSAD NO-18,
DISTRICT - NORTH 24 PARGANAS,
West Bengal – 743248, India

Email: Penguinemarketing@gmail.com
Phone: 7003877092

2. Information We Collect

When you use our website, we may collect different types of information from you to provide a smooth shopping experience.

A. Personal Information

We may collect the following personal information:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping Address
  • Billing Address
  • PIN Code
  • Payment Details
  • Order Information

This information is generally collected when you:

  • Create an account
  • Place an order
  • Subscribe to newsletters
  • Contact customer support
  • Participate in offers or promotions

B. Device Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Type
  • Operating System
  • Time Zone
  • Cookies and Usage Data

This helps us improve website performance and user experience.

C. Payment Information

Payments made through our website are processed through secure third-party payment gateways. We do not store complete debit card, credit card, UPI, or banking details on our servers.

Payment providers may collect payment-related information according to their own privacy policies.

3. How We Use Your Information

We use your information for various business purposes, including:

  • Processing and delivering orders
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Improving website functionality
  • Preventing fraudulent transactions
  • Customizing user experience
  • Sending promotional emails and offers
  • Complying with legal obligations

We only collect information necessary for legitimate business purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze website traffic
  • Improve website speed and performance
  • Display personalized advertisements

You can disable cookies through your browser settings, but some website features may not function properly.

5. Sharing of Information

We value your privacy and do not sell your personal information to third parties.

However, we may share information with trusted service providers for business operations, including:

  • Payment gateways
  • Shipping and delivery partners
  • Marketing service providers
  • Website hosting services
  • Analytics providers

These third parties are required to keep your information secure and confidential.

We may also disclose information when required by law or government authorities.

6. Data Security

We implement reasonable security measures to protect your personal information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Disclosure
  • Alteration
  • Destruction

Although we strive to protect your information, no online transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security.

7. Your Rights

As a user, you have certain rights regarding your personal information.

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Update account details
  • Delete your personal information
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the contact information provided below.

8. Email Marketing and Promotional Messages

If you subscribe to our newsletter or promotional services, we may send:

  • Product updates
  • Fashion trends
  • Promotional offers
  • Discount notifications
  • New arrival announcements

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Third-Party Services and Links

Our website may contain links to third-party websites, payment gateways, or external services.

We are not responsible for:

  • Privacy practices
  • Content
  • Policies
  • Security standards

of third-party websites.

We encourage users to review third-party privacy policies before sharing personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that a minor has provided personal data, we will take reasonable steps to remove such information.

11. Order Processing and Shipping Information

To process and deliver your orders efficiently, we may share your information with logistics and courier partners.

Shipping partners may use your information only for:

  • Order pickup
  • Delivery updates
  • Shipment tracking
  • Customer communication related to delivery

We take reasonable measures to ensure secure handling of your information during order fulfillment.

12. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of:

  • Login credentials
  • Passwords
  • Account activities

We recommend choosing strong passwords and avoiding sharing login information with others.

13. Data Retention

We retain your information only as long as necessary for:

  • Business operations
  • Legal compliance
  • Tax requirements
  • Dispute resolution
  • Fraud prevention

After the required retention period, your information may be securely deleted.

14. Advertising and Analytics

We may use third-party advertising and analytics tools to understand customer behavior and improve marketing performance.

These tools may collect:

  • Website interaction data
  • Device information
  • Browsing patterns
  • Advertisement engagement

Such services help us optimize user experience and promotional campaigns.

15. International Users

If you access our website from outside India, your information may be transferred and processed in India.

By using our website, you consent to the transfer and processing of your information according to this Privacy Policy.

16. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice.

Changes become effective immediately upon posting on the website.

We encourage users to review this page periodically for updates.

17. Consent

By using our website, you:

  • Agree to this Privacy Policy
  • Consent to the collection and use of information
  • Accept our website practices described herein

If you do not agree with this policy, please discontinue use of the website.

18. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us:

Business Name: penguinemarketing.com
Email: Penguinemarketing@gmail.com
Phone: 7003877092

Postal Address:
MURALI, PARA-BAISHALI,
POST OFFICE - BAMANGACHI,
P.S. - DUTTAPUKUR,
G.P. - CHHOTOJAGULIA,
BARASAT, GARAM SANSAD NO-18,
DISTRICT - NORTH 24 PARGANAS,
West Bengal – 743248, India

19. Compliance with Indian Laws

We strive to comply with applicable Indian laws and regulations related to privacy and digital commerce, including reasonable practices for handling user information and electronic transactions.

Users are encouraged to use the website responsibly and provide accurate information during purchases and account registration.

20. Secure Shopping Commitment

At penguinemarketing.com, we are committed to providing a safe, secure, and reliable online shopping experience for all customers.