Legal notice
Website: penguinemarketing.com
Business Name: Penguin Marketing
Proprietor: Santa Biswas
Email: Penguinemarketing.official@gmail.com
Phone: 7003877092
Business Category: Fashion
GST No.: 19AQYPB9358E1Z7
Business Address:
Murali, Para-Baishali, Post Office – Bamangachi, P.S. – Duttapukur, G.P. – Chhotojagulia, Barasat, Garam Sansad No. 18, District – North 24 Parganas, West Bengal, PIN – 743248, India.
1. Introduction
Welcome to penguinemarketing.com, operated by Santa Biswas. This Legal Notice applies to all visitors, customers, users, and other persons accessing or using our website.
Penguin Marketing operates in the Fashion category and provides customers with access to fashion-related products through its online platform. By accessing or using this website, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable terms and conditions.
If you do not agree with any part of this Legal Notice, please discontinue your use of the website.
2. Business Details
The website is owned and operated by Santa Biswas under the business name Penguin Marketing.
Proprietor: Santa Biswas
Business Category: Fashion
GST Identification Number: 19AQYPB9358E1Z7
Email: Penguinemarketing.official@gmail.com
Contact Number: 7003877092
Address: Murali, Para-Baishali, Post Office – Bamangachi, P.S. – Duttapukur, G.P. – Chhotojagulia, Barasat, Garam Sansad No. 18, District – North 24 Parganas, West Bengal – 743248, India.
Customers may contact us using the above information for legitimate business, order, product, payment, delivery, return, refund, or customer-service-related matters.
3. Website Usage
Users may access penguinemarketing.com for lawful shopping and informational purposes. You agree not to misuse the website or attempt to interfere with its normal operation.
You must not use the website to engage in fraudulent activities, submit false information, attempt unauthorized access, distribute harmful software, interfere with website security, or conduct any activity that violates applicable laws.
Penguin Marketing reserves the right to restrict or terminate access to the website where misuse, fraud, abuse, or unlawful activity is suspected.
4. Intellectual Property Rights
All content appearing on penguinemarketing.com, including logos, trademarks, product images, photographs, graphics, text, designs, page layouts, icons, videos, and other materials, may be protected by applicable intellectual property laws.
Unless expressly permitted by Penguin Marketing or the relevant rights holder, users may not copy, reproduce, modify, distribute, publish, transmit, sell, or commercially exploit any website content.
Unauthorized use of our website materials may result in appropriate legal action.
5. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, sizes, colors, prices, and other information displayed on the website are accurate and current.
However, slight differences may occur between product images displayed online and the actual product because of lighting, photography, screen settings, device displays, manufacturing variations, or other factors.
Penguin Marketing reserves the right to correct errors, update information, change specifications, discontinue products, or modify availability whenever necessary.
6. Pricing and Availability
Product prices and availability may change without prior notice. We make reasonable efforts to display correct pricing information, but occasional technical or typographical errors may occur.
If an obvious pricing error is identified, Penguin Marketing may review or cancel the affected order and inform the customer accordingly.
Adding an item to a cart does not guarantee that the product will remain available until the order is completed.
7. Orders
Submitting an order through the website does not necessarily constitute final acceptance by Penguin Marketing. Orders may be subject to verification and availability confirmation.
We reserve the right to cancel, refuse, or limit an order in circumstances including product unavailability, incorrect pricing, payment issues, inaccurate customer information, suspected fraud, or delivery restrictions.
If an eligible order is cancelled after payment, the applicable refund will be processed according to our refund policy and payment-provider procedures.
8. Payments
Customers are responsible for providing accurate billing and payment information.
Depending on availability and location, Penguin Marketing may offer online payment and/or Cash on Delivery options. Payment transactions may be processed through third-party payment providers.
Customers should follow the payment instructions displayed during checkout. Penguin Marketing does not request customers to share confidential passwords, PINs, or one-time passwords through unofficial communication channels.
9. Shipping and Delivery
We make reasonable efforts to dispatch and deliver accepted orders within the estimated timeframe provided on the website or during checkout.
Delivery times may vary depending on the destination, courier availability, weather, public holidays, logistics conditions, technical issues, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate name, address, PIN code, and contact number. Delays or failed deliveries resulting from incorrect or incomplete information may not be the responsibility of Penguin Marketing.
10. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by the applicable Return and Refund Policy published on penguinemarketing.com.
Customers should review the applicable policy before placing an order. Certain fashion products may have specific return or exchange conditions.
Where a return is approved, customers may be required to provide order details, photographs, videos, or other information to verify the condition of the product and the reported issue.
Approved refunds will be processed according to the applicable refund policy and payment method.
11. Privacy
Penguin Marketing respects the privacy of its customers. Personal information collected through the website may be used for purposes such as processing orders, arranging deliveries, providing customer support, communicating with customers, preventing fraud, improving services, and fulfilling legal requirements.
Personal information will be handled in accordance with the website's applicable Privacy Policy and relevant laws.
Customers should review the Privacy Policy for more information about how personal information is collected, used, and protected.
12. Third-Party Services
The website may use third-party services for payment processing, shipping, logistics, analytics, communications, advertising, or other business functions.
Third-party providers may operate under their own terms and privacy policies. Penguin Marketing is not responsible for the independent policies, content, security, or availability of third-party websites and services.
13. Disclaimer
Penguin Marketing makes reasonable efforts to maintain accurate and reliable information on the website. However, we do not guarantee that every website page, product description, price, image, or other information will always be completely error-free or continuously available.
The website may occasionally experience technical problems, maintenance, interruptions, or temporary unavailability.
Nothing in this Legal Notice is intended to remove or restrict any consumer right or statutory protection that cannot legally be excluded under applicable law.
14. Limitation of Liability
To the extent permitted by applicable law, Penguin Marketing shall not be responsible for losses caused by circumstances beyond our reasonable control, including courier delays, natural events, internet failures, payment-provider interruptions, technical problems, governmental restrictions, or other external circumstances.
Nothing in this provision limits any liability that cannot legally be limited under applicable law.
15. Fraud and Security
Penguin Marketing may conduct reasonable verification of orders to protect customers and the business against fraud, unauthorized transactions, misuse of promotional offers, false claims, or other suspicious activity.
Orders may be cancelled or restricted where reasonable evidence of fraudulent or abusive activity exists.
Where legally required or permitted, relevant information may be shared with payment providers, logistics partners, legal advisers, regulators, or law-enforcement authorities.
16. Changes to This Notice
Penguin Marketing may update or modify this Legal Notice from time to time to reflect changes in business operations, website functionality, legal requirements, or other circumstances.
The revised version will be published on the website and will apply from the date of publication unless otherwise stated.
Users are encouraged to review this page periodically.
17. Governing Law and Jurisdiction
This Legal Notice shall be governed by the applicable laws of India.
Any dispute relating to the website, products, orders, transactions, or this Legal Notice shall be handled by the appropriate courts or authorities having jurisdiction, subject to applicable consumer protection laws and other mandatory legal provisions.
18. Contact Information
For questions, complaints, order-related concerns, or other legitimate business inquiries, please contact:
Penguin Marketing
Proprietor: Santa Biswas
Email: Penguinemarketing.official@gmail.com
Phone: 7003877092
Address: Murali, Para-Baishali, Post Office – Bamangachi, P.S. – Duttapukur, G.P. – Chhotojagulia, Barasat, Garam Sansad No. 18, District – North 24 Parganas, West Bengal – 743248, India.
GST No.: 19AQYPB9358E1Z7
Website: penguinemarketing.com
19. Final Statement
By using penguinemarketing.com, you acknowledge that you have read and understood this Legal Notice. This notice is intended to provide transparency regarding the ownership, operation, website usage, products, transactions, and general legal framework of Penguin Marketing.
Customers are also encouraged to review the website's Terms & Conditions, Privacy Policy, Shipping Policy, and Return & Refund Policy before completing an order.
Last Updated: August 22, 2026