Legal notice

Welcome to penguinemarketing.com. This Legal Notice governs your access to and use of our website, products, services, and all related features provided through the platform. By visiting, browsing, or purchasing from this website, you agree to comply with and be bound by the terms, conditions, policies, and notices stated herein. If you do not agree with any part of this Legal Notice, you should discontinue use of the website immediately.

This website is operated by PenguinMarketing. Throughout the site, the terms “we,” “our,” “us,” and “company” refer to PenguinMarketing.

1. Business Information

Website Name: PenguinMarketing
Website URL: penguinemarketing.com
Business Category: Fashion Apparel
GST Number: 19AQYPB9358E1Z7
Business Email: Penguinemarketing@gmail.com
Customer Support Number: +91 7003877092

Registered Business Address:
MURALI, PARA-BAISHALI
POST OFFICE – BAMANGACHI
P.S. – DUTTAPUKUR
GP – CHHOTOJAGULIA
BARASAT, GARAM SANSAD NO-18
DISTRICT – NORTH 24 PARGANAS
WEST BENGAL – 743248
INDIA

2. Purpose of the Website

PenguinMarketing is an online fashion and apparel platform that offers clothing, accessories, and related lifestyle products for customers across India. The purpose of this website is to provide users with access to quality fashion products, secure shopping services, customer support, and related information.

All products displayed on the website are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

3. Acceptance of Terms

By accessing this website, users acknowledge that they have read, understood, and accepted this Legal Notice along with our related policies, including:

  • Privacy Policy
  • Return & Refund Policy
  • Shipping Policy
  • Terms & Conditions

Continued use of the website signifies your acceptance of these policies. If you disagree with any provision, you should refrain from using our services.

4. Eligibility to Use

To use this website and place orders, users must:

  • Be at least 18 years of age or use the website under parental supervision
  • Provide accurate and complete information
  • Use the website only for lawful purposes
  • Not engage in fraudulent, abusive, or harmful activities

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user has violated any applicable law or policy.

5. Intellectual Property Rights

All content available on penguinemarketing.com including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Website layout
  • Videos
  • Icons
  • Product descriptions
  • Digital downloads

is the exclusive property of PenguinMarketing or its licensors and is protected under applicable intellectual property laws.

Users may not:

  • Copy or reproduce website content
  • Modify or distribute materials
  • Use trademarks without written permission
  • Republish content for commercial purposes

Unauthorized use may result in legal action.

6. Product Information and Accuracy

We strive to ensure that all product descriptions, pricing details, images, and specifications are accurate and updated regularly. However, errors may occasionally occur due to technical issues or human oversight.

We do not guarantee that:

  • Product colors will appear exactly the same on every device
  • Product descriptions are completely error-free
  • Prices will remain unchanged at all times

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice, including after an order has been placed.

7. Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified. Applicable taxes, including GST, may be charged as per Indian law.

We reserve the right to:

  • Modify prices at any time
  • Cancel orders involving incorrect pricing
  • Refuse suspicious transactions
  • Limit purchase quantities

Payments made through our website are processed through secure third-party payment gateways. We do not directly store sensitive banking or card information.

Users are responsible for ensuring that payment information provided is accurate and authorized.

8. Order Acceptance and Cancellation

Once an order is placed, users will receive an order confirmation email or message. However, acceptance of an order is subject to:

  • Product availability
  • Successful payment authorization
  • Verification of customer details
  • Fraud prevention checks

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Incorrect pricing
  • Stock unavailability
  • Suspicious or fraudulent activity
  • Incomplete customer information

If an order is canceled after payment has been completed, the applicable refund will be processed according to our Refund Policy.

9. Shipping and Delivery

We aim to process and dispatch orders within the estimated timelines mentioned on the website. Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen logistical delays.

While we make every effort to ensure timely delivery, PenguinMarketing shall not be held liable for delays caused by:

  • Courier partner issues
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Transportation disruptions

Customers are responsible for providing accurate shipping details. Additional charges may apply for re-shipping due to incorrect addresses.

10. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy available on the website. Customers should review the policy carefully before making purchases.

Refund eligibility may depend on:

  • Product condition
  • Return request timeline
  • Availability of proof of purchase
  • Nature of the item purchased

Certain products may be non-returnable due to hygiene or clearance sale restrictions.

11. User Conduct

Users agree not to use the website for any unlawful or prohibited activities. Prohibited conduct includes but is not limited to:

  • Uploading malicious software or viruses
  • Attempting unauthorized access
  • Misusing customer support services
  • Posting offensive or defamatory content
  • Interfering with website operations
  • Engaging in fraudulent transactions

Violation of these rules may result in suspension or permanent termination of access.

12. Third-Party Links

Our website may contain links to third-party websites or services for customer convenience. These external websites operate independently and are not under our control.

PenguinMarketing does not endorse or guarantee:

  • Third-party content
  • Security practices
  • Products or services offered externally

Users access third-party websites at their own risk.

13. Limitation of Liability

To the fullest extent permitted by law, PenguinMarketing shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the website
  • Product defects or dissatisfaction
  • Delays in delivery
  • Technical interruptions
  • Unauthorized access to user data
  • Errors in website content

Our maximum liability shall not exceed the total amount paid by the customer for the specific order in dispute.

14. Disclaimer of Warranties

The website and all products/services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

We do not guarantee that:

  • The website will operate uninterrupted
  • The platform will always be secure or error-free
  • Defects will be corrected immediately
  • The website will be free from viruses or harmful components

Users access and use the website at their own discretion and risk.

15. Privacy and Data Protection

Customer privacy is important to us. Personal information collected through the website is handled according to our Privacy Policy.

By using the website, users consent to the collection and use of information including:

  • Name
  • Contact details
  • Shipping address
  • Payment information
  • Browsing activity

We implement reasonable security measures to protect user information; however, no digital platform can guarantee complete security.

16. Indemnification

Users agree to indemnify and hold harmless PenguinMarketing, its owners, employees, affiliates, partners, and service providers from any claims, liabilities, damages, losses, or legal expenses arising from:

  • Violation of this Legal Notice
  • Misuse of the website
  • Breach of applicable laws
  • Infringement of third-party rights

17. Governing Law and Jurisdiction

This Legal Notice shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in West Bengal, India.

Users agree to resolve disputes through lawful means and cooperate in good faith before initiating formal legal proceedings.

18. Force Majeure

PenguinMarketing shall not be held responsible for failure or delay in performance caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fires
  • Pandemics
  • Government actions
  • Internet failures
  • Labor strikes
  • Transportation disruptions

During such events, obligations may be suspended temporarily.

19. Modifications to Legal Notice

We reserve the right to update, modify, or replace this Legal Notice at any time without prior notice. Changes become effective immediately upon posting on the website.

Users are encouraged to review this page periodically to remain informed about current legal terms and obligations.

Continued use of the website after updates constitutes acceptance of revised terms.

20. Contact Information

For any legal concerns, customer support issues, or policy-related inquiries, please contact:

PenguinMarketing
Website: penguinemarketing.com
Email: Penguinemarketing@gmail.com
Phone: +91 7003877092

Business Address:
MURALI, PARA-BAISHALI
POST OFFICE – BAMANGACHI
P.S. – DUTTAPUKUR
GP – CHHOTOJAGULIA
BARASAT, GARAM SANSAD NO-18
DISTRICT – NORTH 24 PARGANAS
WEST BENGAL – 743248
INDIA