Contact information
Welcome to Penguin Marketing, a customer-focused fashion business committed to providing quality fashion products, reliable service, and a convenient online shopping experience. We understand that fashion is an important part of everyday life, allowing individuals to express their personality, confidence, and unique sense of style.
Our goal is to make fashionable products accessible to customers while maintaining a strong focus on product quality, transparent communication, customer satisfaction, and dependable service. Whether you are looking for everyday fashion essentials, stylish apparel, or products that complement your personal style, Penguin Marketing aims to provide a simple and enjoyable shopping experience.
This Contact Information page provides the official business details of Penguin Marketing and explains how customers can contact us regarding products, orders, payments, shipping, returns, general questions, or other concerns.
Business Name
Business/Brand Name: Penguin Marketing
Business Category: Fashion
GST Number: 19AQYPB9358E1Z7
Penguin Marketing operates as a fashion-focused business serving customers through its online platform. We aim to maintain professional communication and provide customers with the necessary information to contact our business whenever assistance is required.
Contact Person
Contact Person: Santa Biswas
Santa Biswas is the designated contact person for Penguin Marketing. Customers may use the contact information provided below for legitimate business-related queries, customer support, order assistance, and other relevant communication.
We encourage customers to provide accurate information when contacting us so that we can understand their concerns and respond appropriately.
Registered Business Address
Penguin Marketing
Santa Biswas
Murali, Para-Baishali
Post Office – Bamangachi
Police Station – Duttapukur
Gram Panchayat – Chhotojagulia
Barasat
Gram Sansad No. 18
District – North 24 Parganas
West Bengal
PIN Code – 743248
India
This address represents the business contact location provided for Penguin Marketing. Customers may use this information when they need to identify the business or communicate regarding matters connected with their orders, products, or services.
Customer Support Phone Number
Phone: 7003877092
Customers can contact Penguin Marketing through the above phone number for relevant business and customer-support enquiries.
Before calling, customers are encouraged to keep their order number, registered mobile number, product details, or other relevant information available where applicable. Providing accurate information can help us understand the issue and provide appropriate assistance more efficiently.
Our team aims to handle customer communication professionally and courteously. Depending on the nature of the enquiry, additional information may sometimes be required before a request can be processed.
Email Address
Email: Penguinemarketing.official@gmail.com
Customers may contact Penguin Marketing through email for written communication and business-related enquiries.
Email is particularly useful for enquiries involving order information, product questions, documentation, complaints, return or refund requests, and other matters where written communication may be helpful.
When sending an email about an existing order, customers should include relevant details such as:
- Customer name
- Order number
- Registered phone number
- Product name
- Date of purchase
- Description of the issue
- Photographs or supporting documents, where necessary
Providing these details can help our team review the request more effectively.
Fashion Products and Services
Penguin Marketing operates in the Fashion category. Our business focuses on offering fashion-related products designed to meet different customer preferences and everyday style requirements.
Fashion customers often have different expectations regarding design, size, colour, appearance, material, comfort, and usability. We understand the importance of providing clear product information so that customers can make informed purchasing decisions.
Customers are encouraged to review the product information available on the website before placing an order. Product images, descriptions, available sizes, colours, specifications, pricing, and other information should be reviewed carefully before completing a purchase.
Order-Related Enquiries
If you have questions regarding an order placed with Penguin Marketing, please contact our customer support team using the official phone number or email address provided above.
For faster assistance, customers should mention their order number and provide a clear explanation of the issue.
Order-related enquiries may include:
- Order confirmation
- Order status
- Product availability
- Shipping information
- Delivery-related concerns
- Incorrect product received
- Damaged product received
- Missing product
- Product-related questions
- Return requests
- Refund-related questions
- Exchange-related enquiries
Our team will review each request according to the applicable business policies and the circumstances of the individual order.
Product Enquiries
Customers who have questions about products before purchasing are welcome to contact Penguin Marketing.
You may ask about available product options, product details, sizes, colours, general usage information, availability, or other information that may assist you in making a purchasing decision.
We encourage customers to carefully read the product description and specifications available on the website before ordering. If any important information is unclear, contacting our support team before purchase may help avoid misunderstandings.
Return and Refund Communication
If you wish to request a return, exchange, replacement, or refund, please contact Penguin Marketing using the official contact details provided on this page.
Return and refund requests may be subject to applicable company policies and the conditions associated with the purchased product.
Customers should provide the order number and relevant details when submitting a return or refund request. Where required, photographs or other supporting information may be requested to evaluate the condition of the product.
Customers should not send products back to an address without receiving appropriate instructions from the business. Return procedures may vary depending on the product and the reason for the request.
Shipping and Delivery Enquiries
For shipping and delivery-related questions, customers can contact Penguin Marketing through phone or email.
Customers may contact us regarding:
- Delivery status
- Shipping delays
- Incorrect delivery information
- Address-related concerns
- Delivery attempts
- Damaged packages
- Other shipping concerns
Customers should provide their order number whenever possible so that the relevant order can be identified.
Delivery times can vary depending on factors such as destination, logistics operations, weather conditions, holidays, unforeseen circumstances, and courier service availability.
Customer Communication Guidelines
Penguin Marketing believes that effective communication is an important part of good customer service. We request customers to communicate respectfully and provide complete information when contacting our support team.
When submitting a complaint or enquiry, please clearly explain the problem and provide supporting details where applicable.
For order-related issues, including the order number and registered contact details can make the communication process easier.
We aim to review customer enquiries fairly and provide appropriate assistance based on the available information and applicable business policies.
Privacy and Customer Information
When customers contact Penguin Marketing, they may provide personal information such as their name, phone number, email address, order details, delivery information, or other information necessary to resolve their enquiry.
Such information should be provided only when necessary for the relevant customer-service request.
Customers should avoid sending unnecessary sensitive information through email or other communication channels. Penguin Marketing may use information provided by customers to respond to enquiries, process customer-service requests, investigate order-related issues, and communicate regarding relevant business matters, subject to applicable privacy practices and laws.
Official Contact Details at a Glance
Brand: Penguin Marketing
Contact Person: Santa Biswas
Category: Fashion
Phone: 7003877092
Email: Penguinemarketing.official@gmail.com
GST No.: 19AQYPB9358E1Z7
Address: Murali, Para-Baishali, Post Office – Bamangachi, PS – Duttapukur, GP – Chhotojagulia, Barasat, Gram Sansad No. 18, District – North 24 Parganas, West Bengal – 743248, India.
Business Transparency
We believe customers should have access to clear business information when purchasing products online. Providing an identifiable business name, contact person, business address, phone number, email address, and GST information helps customers communicate with the business when assistance is required.
Penguin Marketing is committed to maintaining clear communication and supporting customers throughout their shopping journey.
Contact Us
If you have any questions about Penguin Marketing, our fashion products, an existing order, delivery, returns, refunds, or any other business-related matter, please contact us through the official contact information listed above.
For the quickest handling of an order-related request, please include your order number and a detailed explanation of your concern.
We value every customer enquiry and aim to provide helpful, professional, and timely assistance. Your feedback and questions help us understand customer expectations and continuously improve our products and services.
Thank you for choosing Penguin Marketing. We appreciate your trust and look forward to serving you with quality fashion products and dependable customer support.