Terms & Conditions
Welcome to penguinemarketing.com. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms. Please read them carefully before using our services.
1. General Information
This website is operated by penguinemarketing.com. Throughout the site, the terms “we,” “us,” and “our” refer to penguinemarketing.com.
Business Details:
- Store Name: penguinemarketing.com
- Category: Fashion
- GST No: 19AQYPB9358E1Z7
- Email: Penguinemarketing@gmail.com
- Phone: 7003877092
- Address: MURALI, PARA-BAISHALI, POST OFFICE - BAMANGACHI, P.S. - DUTTAPUKUR, GP - CHHOTOJAGULIA, BARASAT, GARAM SANSAD NO-18, DISTRICT - NORTH 24 PARGANAS, West Bengal - 743248, India.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
2. Eligibility to Use
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- You are legally capable of entering into binding contracts.
- The information provided by you is accurate and complete.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any information provided is found to be false or misleading.
3. Products & Services
We strive to display product colors, designs, sizes, and details as accurately as possible. However, actual colors may vary slightly depending on your device screen settings.
All products listed on the website are subject to availability. We reserve the right to:
- Modify or discontinue products without prior notice.
- Limit quantities of products offered.
- Refuse or cancel any order at our sole discretion.
Prices for all products are subject to change without notice.
4. Orders & Payments
When you place an order on our website, you agree that:
- All information provided is accurate and current.
- You are authorized to use the selected payment method.
- Orders may be canceled if fraudulent or unauthorized activity is suspected.
We accept secure payment methods available on our website. In some cases, Cash on Delivery (COD) services may be available depending on the delivery location.
Once an order is placed successfully, you will receive an order confirmation via email or phone.
5. Shipping & Delivery
We aim to process and dispatch orders within the estimated timeline mentioned on the website. Delivery timelines may vary depending on your location, courier availability, weather conditions, or unforeseen circumstances.
We are not responsible for delays caused by:
- Courier partners
- Natural disasters
- Government restrictions
- Incorrect shipping information provided by customers
Customers are responsible for providing accurate shipping details. Additional shipping charges may apply for incorrect or incomplete addresses.
6. Return, Refund & Cancellation Policy
Customers may request returns or replacements according to our Return & Refund Policy available on the website.
General conditions for returns:
- Items must be unused, unworn, and in original packaging.
- Return requests must be made within the specified return period.
- Certain products such as innerwear, customized products, or clearance sale items may not be eligible for return.
Refunds, if approved, will be processed through the original payment method or store credit within a reasonable period.
Orders may only be canceled before shipment confirmation.
7. User Accounts
You may be required to create an account to access certain features of the website. You are responsible for:
- Maintaining the confidentiality of your account credentials
- Restricting access to your account
- All activities occurring under your account
We are not liable for any loss resulting from unauthorized use of your account.
8. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes
- Violate any applicable laws or regulations
- Upload viruses or malicious code
- Attempt unauthorized access to our systems
- Interfere with website security or operations
- Use automated tools to scrape or copy website content
Any misuse of the website may result in termination of access and legal action where applicable.
9. Intellectual Property Rights
All content on this website including:
- Logos
- Product images
- Graphics
- Text
- Website design
- Icons
- Videos
are the intellectual property of penguinemarketing.com and are protected by applicable copyright and trademark laws.
You may not reproduce, distribute, copy, modify, or exploit any content without written permission from us.
10. Third-Party Links
Our website may contain links to third-party websites for additional services or information. We do not control or endorse these external websites and are not responsible for their content, policies, or practices.
Users access third-party websites at their own risk.
11. Limitation of Liability
To the fullest extent permitted by law, penguinemarketing.com shall not be liable for:
- Indirect or consequential damages
- Loss of profits or revenue
- Website interruptions
- Delays in delivery
- Technical errors or inaccuracies
Our total liability for any claim related to a purchase shall not exceed the amount paid for the product.
12. Disclaimer of Warranties
All products and services on this website are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee that:
- The website will always be uninterrupted or error-free
- Product descriptions are completely accurate
- Defects will be corrected immediately
Customers use the website at their own risk.
13. Privacy Policy
Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in the Privacy Policy.
We are committed to protecting customer information and maintaining secure transactions.
14. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall fall under the jurisdiction of the courts located in West Bengal, India.
15. Changes to Terms & Conditions
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.
Customers are encouraged to review this page periodically for updates. Continued use of the website following changes constitutes acceptance of those changes.
16. Contact Information
For questions regarding these Terms & Conditions, you may contact us:
penguinemarketing.com
Email: Penguinemarketing@gmail.com
Phone: 7003877092
Address: MURALI, PARA-BAISHALI, POST OFFICE - BAMANGACHI, P.S. - DUTTAPUKUR, GP - CHHOTOJAGULIA, BARASAT, GARAM SANSAD NO-18, DISTRICT - NORTH 24 PARGANAS, West Bengal - 743248, India.